Terms & Conditions
The merchant site Les Jupons de Tess is an e-commerce site accessible via the Internet, and open to any user (hereinafter referred to as Internet users). It is operated by the Amamra Malik Company (hereinafter referred to as “Les Jupons de Tess”).
The site offers information and the sale of textile products and accessories that the company manufactures (hereinafter “Products”) to Internet users browsing the site www.lesjuponsdetess.com/boutique/ (hereinafter referred to as the “Site”) .
For the application of these conditions, it is agreed that the Internet user and Les Jupons de Tess will be collectively referred to as the Parties and individually referred to as a Party.
It is specified that purchases of Products on the site are possible for non-commercial natural persons having the quality of consumers being over the age of 18 and having full legal capacity.
The site does not allow the purchase of products for resale. As such, orders must not exceed thirty items or be abnormal. Any order for a product offered for sale on the Site implies the Customer's full and complete acceptance of these General Terms and Conditions of Sale.
Les Jupons de Tess reserves the right to modify these General Conditions of Sale at any time by publishing a new version on the Site. The applicable General Terms and Conditions of Sale are those in force on the Site on the date the order is placed.
These General Conditions of Sale govern the rights and obligations of the Parties resulting from the online sale of the Products offered on the Site. They form a contractual whole with the summary order form communicated to the Internet user and apply to the exclusion of any other document.
In the event of any contradiction or discrepancy between the terms of these two documents, the documents shall prevail in the following order:
– the summary order form, and
– these General Terms and Conditions of Sale.
In the event of questions relating to the unavailability of a Product, the Internet user can contact customer service by clicking on the “Contact” link at the bottom of the page.
The photographs illustrating the Products are the most faithful reproduction possible, but have no contractual value.
The Internet user is requested to consult the description of each product to know its essential characteristics.
3.1. Order registration
Product offers are within the limits of available stocks. In practice, to order the Products he has thus chosen, after having clicked on “Order”, the Internet user must identify himself.
The automated order registration system is considered as proof of the nature, content and date of the order.
The Internet user must accurately complete the form made available to him, on which he must mention the information necessary for his identification, including in particular a valid e-mail address and a password of his choice which will be used later to identify himself on the Site.
The Internet user is solely responsible for preserving the confidentiality of his password. The Internet user alone will bear the consequences that may result from any use by third parties who may have had knowledge of it.
The Internet user accepts that the entry of these two identifiers is worth proof of his identity.
The Internet user acknowledges having read, at the time of the order, the conditions of sale set out in these conditions, and expressly declares to accept them without reservations.
Once the order has been placed, the Internet user is sent a summary of his order.
3.2. Confirmation of the order
After having read the summary order form, checked its content and corrected any errors, the Internet user will tick the box of acceptance of these general conditions of sale and confirm his order by clicking on "confirm the order".
Any order acceptance signed by the Internet user by a second "click" constitutes an electronic signature. This signature has value between the Parties in the same way as a handwritten signature. The order form will be recorded on the computer registers of Les Jupons de Tess, themselves kept on a reliable and durable medium, and constitutes an irrevocable order which can only be called into question within the limits of these general conditions of sale.
Les Jupons de Tess reserves the right not to validate the order in the event of:
– Exceeding the ceiling indicated in the preamble (30 items per order and/or abnormal nature of the order),
– Abnormal or abusive exchanges and returns
– Dispute( s) existing with the Internet user,
– Total or partial non-payment of a previous order by the Internet user,
– Refusal to authorize payment by credit card from banking organisations.
The price owed by the Internet user is the amount indicated on the summary order form.
The Internet user pays for his order:
-by bank card (Visa, Eurocard/Mastercard/American Express) in accordance with the provisions of this article.
-by bank transfer: The Internet user must pay the transfer costs levied by his bank. The amount received by Les Jupons de Tess must be equal to that shown on the order confirmation. The Internet user must specify the reason for his transfer (Name and Order number). Les Jupons de Tess agrees to ship the goods upon receipt of payment.
-by cheque: (only for banking or financial establishments located in France). Checks in euros made out to "Amamra" must be accompanied by a photocopy of the account holder's identity document. It will take a period of 10 days after acceptance of the bank for the shipment of the goods. Les Jupons de Tess reserves the right to cancel the order if the check is returned without funds. Payments by check must be received by Les Jupons de Tess within 5 working days after the validation of the order. Beyond the deadline, Les Jupons de Tess reserves the right to cancel the order.
Checks should be mailed to the following address:
40 rue Pergolèse
At the end of the payment, a document summarizing the order is sent by e-mail to the e-mail address indicated, constituting acknowledgment of receipt of the Internet user's order.
In case of unavailability of a product after validation of the order, the Internet user will be informed by e-mail, at the latest 5 days after the validation of his order. The Internet user will have the choice between a refund of the amount of the order, which will take place without delay and at the latest within thirty days following payment of his order, and the delivery of a product of a quality and equivalent prices.
4. Price – Transfer of ownership
4.1 The prices are indicated in Euros, all taxes included, excluding preparation and delivery costs, and are valid for the territories concerned.
The products will be invoiced on the basis of the tariff in force on the date of validation of the order.
The Value Added Tax is that in force in mainland France on the day of the order.
Preparation and delivery costs are communicated to the Internet user on the Site at the following address: www.lesjuponsdetess.com/boutique/
Any order placed and delivered may be subject to any taxes and/or customs duties upon arrival at its destination. These customs duties and/or taxes related to the delivery of the order, are the responsibility of the Internet user and are his responsibility. Les Jupons de Tess is not required to check or inform the customer of the duties and taxes applicable in the country of destination.
The price is payable at the choice of the Internet user:
– either in cash, in full on the day the Internet user places the order,
– or in three instalments free of charge, the first installment being due on the day the Internet User places the order, and the other two installments being due according to the terms and frequency appearing in the summary order form.
To make your payment by credit card, you are automatically transferred to the Stripe payment server. The Stripe server is secured by encryption in order to protect all data related to means of payment. Stripe supervises its platform and the operations submitted to it 24 hours a day, 7 days a week. It is specified that at no time will your bank details pass through the computer system of Les Jupons de Tess.
4.2. The transfer of ownership of the products of Les Jupons de Tess, for the benefit of the Internet user, will only be carried out after full payment of the price by the latter. Any costs and/or taxes related to the delivery of the order are the responsibility of the customer and are his responsibility.
Les Jupons de Tess will do its best to ensure that the order is delivered, within an average maximum period of 10 working days from the acknowledgment of receipt of the order, by postal parcel.
It is specified that orders placed on the Site on Friday afternoon from 1 p.m., on Saturday or Sunday will be processed the following Monday. Orders placed on the Site on a public holiday will be processed the following business day.
These deadlines are communicated for information only and any overrun may not give rise to any damages, withholding or cancellation of the order by the Internet user.
However, if the Products ordered have not been delivered (within 7 days) after the indicative delivery date, for any reason other than force majeure, transport and/or postal service strikes, the sale may be resolved on the written date of the Internet user or Les Jupons de Tess. The sums paid by the Internet user will then be returned to him (by check or bank transfer) within a maximum period of 30 days, excluding any compensation or deduction.
The products ordered by the customer will be delivered only to the territories defined in article 2 above.
Les Jupons de Tess declines all responsibility in the event of an exceeded delivery time, due to the postal services or the means of transport.
Delivery may not be guaranteed in the event of force majeure.
The Internet user is required to check the condition of the products delivered.
In the event of loss of the products ordered or damage suffered during delivery, the customer must submit a reasoned complaint to customer service within 15 days; accompanied by all supporting documents, to the following address:
Calle Berchangin 31
35106 Little White Step
After this period and failing to comply with these formalities, the Products will be deemed to be compliant and free from any apparent defect and no complaint can be validly accepted by Les Jupons de Tess.
Les Jupons de Tess will replace as soon as possible and at its expense, the Products delivered whose apparent defects or lack of conformity have been duly proven by the Internet user.
6. Right of withdrawal
In accordance with article L121-16 of the consumer code, the Internet user has a period of fifteen working days from the date of receipt of the Products to return, at his expense and without reason, the Products he has ordered.
To be able to be returned, the Products must not have been worn or washed. For obvious hygienic reasons, the return of "stockings" (thong, tanga, panties, shorty, boxer...) will be accepted only if they show no trace of dirt or signs of use. Les Jupons de Tess reserves the right to refuse a product considered as not resalable as is.
The Products must be returned in their original packaging, with the labels neither cut nor removed, to the following address:
Calle Berchangin 31
35106 Little White Step
Under no circumstances may the Products be taken back by a shop or a point of sale.
If the above conditions are met, reimbursement of the price of the Products will be made no later than fourteen days from the day on which Les Jupons de Tess becomes aware of the Internet user's decision to withdraw. The cost of returning the Products will be borne by Les Jupons de Tess on the basis of the cost of a standard delivery.
7. Liability and Warranty
The Internet user is solely responsible for the choice of Products, their maintenance and their use.
All Products benefit from the legal regime of the guarantee of conformity provided for in Articles L. 211-4 and following of the Consumer Code, as well as the guarantee against hidden defects of Articles 1641 and following of the Civil Code, provided that the use has been normal and the maintenance advice has been followed.
In accordance with article L211-4 of the Consumer Code, the seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. Les Jupons de Tess will not be considered liable or in default if it provides proof that any delay or non-performance is the result of the occurrence of a case of force majeure usually recognized by French case law, or is attributable to the Internet user or to the unforeseeable and insurmountable fact of a third party to the contract.
Les Jupons de Tess is concerned to protect the personal information that will be communicated to it by the Internet user. Les Jupons de Tess undertakes to respect the confidentiality of the Personal Information transmitted.
In accordance with law n°78-17 of January 6, 1978 relating to data processing, files and freedoms, modified by law n°2004-801 of August 6, 2004, the Internet user has a right of access , rectification, deletion and opposition relating to data concerning him.
All Personal Information is sent to and stored at the Site host located in France, whose contact details appear on the Site under the “Legal Notices” section.
Les Jupons de Tess does not transmit any of its Personal Information to third parties for prospecting purposes.
Les Jupons de Tess may be required to disclose Personal Information to legally authorized bodies and authorities, insofar as disclosure is required or authorized by law, or when necessary or appropriate to comply with applicable laws and other texts, or to protect or defend its rights or those of its employees, customers or any other person.
Personal Information will only be kept for the time strictly necessary to manage the customer relationship.
Les Jupons de Tess has taken all necessary precautions to ensure the security of its files and the protection of its computer system, and in particular to prevent Personal Information from being distorted, damaged or accessed by unauthorized third parties.
If substantial changes are made, you will be notified by email or a notice will be posted on the Site's home page.
9. Applicable law – Jurisdiction
This agreement is subject to French law.
In the absence of an amicable solution within a period of 2 months, all disputes to which this contract may give rise, concerning its validity, its interpretation, its execution, its realization, their consequences and their consequences will be subject to the jurisdiction of the competent French courts.
10. Partial invalidity
If one or more stipulations of these general conditions of sale are held to be invalid or declared as such pursuant to a law, a regulation or following a decision passed in the force of res judicata of a competent jurisdiction , the other stipulations will retain their full force and scope.
- Les Jupons de Tess discount vouchers are valid on our website https://www.lesjuponsdetess.com/boutique only and cannot be used on any other website accessible from ours.
- Only Les Jupons de Tess discount vouchers are accepted on our site.
- Gift wrapping and delivery costs cannot be covered by a coupon.
- Any payment using a discount voucher must be completed by payment card only.
- You cannot use a gift certificate, credit note and a discount coupon to pay for the same order.
- Amazon.fr coupons are not refundable or cumulative.
These general conditions of sale and the order confirmation sent to the customer form a contractual whole and constitute the entire contractual relationship between the parties.
This agreement is subject to French law. In the absence of an amicable solution, only the French courts are competent